Refund policy

RETURN & REFUND POLICY
Last updated: February 2026

Thank you for shopping with Trésor The Label.

Returns

We accept returns within 14 days of delivery.
To be eligible for a return:
    •    Items must be unused, unworn, and in original packaging.
    •    Items must be in original condition.

To initiate a return, please contact us at:
inquiry@tresorthelabel.com

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Non-Returnable Items

The following items are non-refundable:
    •    Final sale items
    •    Gift cards
    •    Personalized or custom items

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Refunds

Once your return is received and inspected, we will notify you of approval.
Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 5 days of delivery with photos so we can resolve the issue promptly.